As many of you know by now, Ingrid Nylen, who headed up customer service for Cycle Oregon for the last decade, has retired. Providing the level of customer service our riders have become accustomed to is no small task, so filling this position required a rigorous search. We’re very glad to report that we’ve found the perfect person for the job: Chris Knott.
Chris comes to us from the Bicycle Transportation Alliance, where he was involved in finance and development as well as fundraising and customer service, which makes him a natural fit for the Cycle Oregon position.
Interestingly, he also worked in the craft brewing industry for several years. During the CO rides, we’re thinking his experience in dealing with folks with a few beers in their bellies might translate nicely into working with overly tired riders, those who are overdosing on endorphins… or those with a few beers in their bellies.
With the new registration system in place, chances are good that you won’t be getting to know Chris via an urgent phone call on Feb. 6, so we offer the following tidbits:
- He’s from Rochester, Minnesota, but prefers to visit family in Colorado
- He’s an avid soccer player and is on two co-ed teams
- He loves to cook
- He’s stoked about working with Cycle Oregon, and looks forward to getting to know the family of riders and the great communities we visit.
He’ll be at the Kickoff Party, so be sure to find him and get to know him in person. You’ll be glad you did.