. Cycle Oregon Cancellation and Refund Policy

The Best Bike Ride in America

Cancellation and Refund Policy

We understand things happen in life and sometimes you have to cancel or change your registration. We want to make it as easy as possible to do so. Here is our process and timeline.

Please note we do not make exceptions in our cancellation policy (including family, medical or employment situations). We cannot offer credits or transfers. Trip Insurance is available for purchase during registration.

All Cancellations must be submitted to info@cycleoregon.com. If you ever have questions, please email us or give us a call at 503-287-0405 ext. 103.

 

Week Ride

Submitting Cancellations

Please submit cancellation requests to info@cycleoregon.com. Please note we do not make exceptions in our cancellation policy (including family, medical or employment situations). Refunds will be processed through the credit card you used to register when possible. Please allow up to 30 days for processing.

Before July 25, 2016

  • A $100 administrative fee will be assessed to your refund for each rider registration (including accompanying products – Tent & Porter, bus tickets, parking).
  • A $30 administrative fee will be assessed to your refund for cancelling only these services: Tent & Porter, bus tickets or Rider Guest Registration.
  • There is no refund for cancelling only parking.

From July 25 to August 10, 2016

  • A $275 administrative fee will be assessed to your refund for each rider registration (including accompanying products – Tent & Porter, bus tickets, parking).
  • A $50 administrative fee will be assessed to your refund for cancelling only these services: Tent & Porter, Rider Guest Registration.
  • A $75 administrative fee will be assessed to your refund for cancelling only bus tickets.
    There is no refund for cancelling only parking.

After August 10, 2016

There are no refunds for cancellations after August 10, 2016. Sorry, no exceptions. We cannot offer transfers or credits for future events.

Cancellation of Event by Cycle Oregon due to Acts of God or other Force Majeure Events: Cycle Oregon Inc., at its sole discretion, has the right to cancel all or any part of Cycle Oregon and any related events and activities (collectively the “Event”) due to the occurrence of any force majeure event, or credible threat thereof, including but not limited to any Act of God, fire, earthquake, acts of civil or military authority, casualty, flood, war, terrorist attack, epidemic, insurrection, civil unrest, strikes or other labor activities or any other similar cause beyond the reasonable control of Cycle Oregon Inc., including environmental conditions that might threaten the health and safety of Cycle Oregon participants, volunteers or staff.  If all or any portion of a Cycle Oregon Event is cancelled due to a force majeure event, all registrations fees are forfeited and will not be refunded by Cycle Oregon Inc.

 

Weekend Ride

Submitting Cancellations

Please submit cancellation requests to info@cycleoregon.com. Please note we do not make exceptions in our cancellation policy (including family, medical or employment situations). Refunds will be processed through the credit card you used to register when possible. Please allow up to 30 days for processing.

Before, June 1, 2016

  • A $35 administrative fee will be assessed to your refund for each rider registration (including accompanying products – parking, dorm room, tent service, or RV parking).
  • A $25 administrative fee will be assessed to your refund for cancelling only these services: dorm room, tent service or RV parking.
  • There is no refund for cancelling only parking.

From June 1 to June 17, 2016

  • A $50 administrative fee will be assessed to your refund for each rider registration (including accompanying products – parking, dorm room, tent service or RV parking.)
  • A $50 administrative fee will be assessed to your refund for cancelling only a dorm room.
  • There is no refund for cancelling only tent service, parking or RV parking.

After June 17, 2016

There are no refunds for cancellations after June 17, 2016.
Sorry, no exceptions. We cannot offer transfers or credits for future events.

Cancellation of Event by Cycle Oregon due to Acts of God or other Force Majeure Events: Cycle Oregon Inc., at its sole discretion, has the right to cancel all or any part of Cycle Oregon and any related events and activities (collectively the “Event”) due to the occurrence of any force majeure event, or credible threat thereof, including but not limited to any Act of God, fire, earthquake, acts of civil or military authority, casualty, flood, war, terrorist attack, epidemic, insurrection, civil unrest, strikes or other labor activities or any other similar cause beyond the reasonable control of Cycle Oregon Inc., including environmental conditions that might threaten the health and safety of Cycle Oregon participants, volunteers or staff.  If all or any portion of a Cycle Oregon Event is cancelled due to a force majeure event, all registrations fees are forfeited and will not be refunded by Cycle Oregon Inc.

 

Women’s Ride

Submitting Cancellations

Please submit cancellation requests to info@cycleoregon.com. Please note we do not make exceptions in our cancellation policy (including family, medical or employment situations). Refunds will be processed through the credit card you used to register when possible. Please allow up to 30 days for processing.

Before May 16, 2016

A $35 administrative fee will be assessed to your refund for each rider registration (including accompanying products.

After May 16, 2016
There are no refunds for cancellations after May 16, 2016. Sorry, no exceptions. We cannot offer transfers or credits for future events.

Cancellation of Event by Cycle Oregon due to Acts of God or other Force Majeure Events: Cycle Oregon Inc., at its sole discretion, has the right to cancel all or any part of Cycle Oregon and any related events and activities (collectively the “Event”) due to the occurrence of any force majeure event, or credible threat thereof, including but not limited to any Act of God, fire, earthquake, acts of civil or military authority, casualty, flood, war, terrorist attack, epidemic, insurrection, civil unrest, strikes or other labor activities or any other similar cause beyond the reasonable control of Cycle Oregon Inc., including environmental conditions that might threaten the health and safety of Cycle Oregon participants, volunteers or staff.  If all or any portion of a Cycle Oregon Event is cancelled due to a force majeure event, all registrations fees are forfeited and will not be refunded by Cycle Oregon Inc.

 

Merchandise Refunds

There is no refund for Icebreaker products. Items can be mailed to you upon request. See table for refunds on Cycle Oregon merchandise. Cycle Oregon merchandise picked up at the event can be exchanged for different sizes, if available.

Women’s Ride
Through 4/6 After 4/6  
Jersey $68 $0
Weekend Ride
Through 5/4 5/4 to 6/17 After 6/17
Jersey, Tank $68 $40 $0
Week Ride
Through 6/22 6/22 to 8/10 After 8/10
Jersey, Tank $68 $40 $0
Vest $75 $40 $0
Jacket $95 $40 $0